▎After-sale Service
Rayvision has a comprehensive after-sales service system and team, with a dedicated customer service department responsible for after-sales service. The production and technical departments will also provide technical support to users as needed at any time to solve various problems encountered by users.
Problem feedback
Telephone support
On site service
Troubleshooting
Customer acceptance
Client Review
▎Support Services
From product consultation to instrument installation, and throughout the entire lifespan of the instrument, the Ruiwei after-sales service team always insists on providing customers with specialized personalized support to ensure that their instruments maintain the longest normal operating time and optimal productivity.
Maintenance and Upkeep
To ensure the safe and reliable operation of your equipment, we provide regular maintenance services to improve its service life.
Equipment Upgrade and Renovation
We have rich experience in the development and production of X-ray CT equipment, striving to provide users with excellent customized upgrade and renovation systems. We can renovate old X-ray equipment that customers already have, while achieving technical capability upgrades, and maximize cost savings for customers.
Supporting Accessories
We provide various accessories for equipment matching, such as high-energy accelerator accessories, high-energy industrial CT system accessories, X-ray machine accessories, X-ray machine industrial CT system accessories, etc
Training Services
We provide X-ray CT equipment installation training services, and Ruiwei is equipped with professional engineers for on-site installation, debugging, and technical training, providing corresponding technical support during use.
▎Online Consultation
